Hello, please follow the instructions below if you are having any trouble figuring out how to charge your Smart Ring.

1. Connect the type-C end of the supplied cable to the charging case.
2. Connect the end of the cable to a USB compatible port which supplies power such as a computer or a standard adaptor with a DC output voltage of 5V and output current not exceeding 0.5A.
3. Align and connect the magnetic contacts of the ring and charging case, with the red line on the ring facing up.
4. Make sure the ring flashes a red light one-second apart to ensure that the ring is being charged.
5. When the ring is fully charged, the light will flash green.

If you are still having problems, please follow this link below for more potential solutions.

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