What should I do if my projector fails to pair with another device?

Modified on: Fri, 17 Oct, 2025 at 3:55 PM


Compatible with:

Capsule, D4111, Capsule III, D2420, Cosmos Laser 4K, D2350, Capsule 3 Laser (ATV), D2426, Apollo, D2410


If you're experiencing difficulty pairing your Bluetooth device with Nebula projector, try the following steps:

1. Verify if Nebula projector is connected to multiple speakers or headphones. Disconnect or unpair other devices that are connected and attempt pairing again.

2. Unpair the device and restart it.

3. If the previous steps do not work, restart the Nebula projector and attempt pairing again.

4. If the Nebula projector still cannot pair, try pairing the device with your phone to determine if it works.

If this issue persists, please contact us with the related Bluetooth device information. Additionally, please mention that you have already tried the listed steps to avoid being asked to repeat them by our team


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article