What should I do if Capsule 3 Laser can't connect to Wi-Fi?
Modified on: Fri, 17 Oct, 2025 at 3:56 PM
Compatible with:
Capsule 3 Laser (GTV), D2426112, Capsule 3 Laser (ATV), D2426
1. Ensure that Capsule 3 Laser and the router are within 5 meters of each other and that your other devices can detect the Wi-Fi signal.
2. Confirm that your other devices are connected to the same Wi-Fi network.
3. Check if your time zone is accurate by going to Settings > System > Date and Time.
4. Try connecting to a different Wi-Fi network or use your phone's hotspot.
5. Experiment with your router's 2.4 GHz and 5 GHz settings.
6. Disable other wireless devices such as Bluetooth and wireless mice, as they may interfere with the Wi-Fi signal.
7. Reset the router's settings.
8. Restart your projector:
For GTV, Go to Settings > System > Restart.
For ATV, Go to Settings > Device Preferences > Restart.
If you still have any questions, please contact us for further assistance.
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