What should i do if my capsule 3/capsule 3 laser won't power on or charge?

Modified on: Fri, 17 Oct, 2025 at 3:56 PM


Compatible with:

Capsule 3 Laser (ATV), D2426


1. Try a different Power Delivery charger (at least 45W) and USB-C charging cable to recharge it.

2. If the battery is fully depleted, charge the device for 15-30 mins to see if the power button light turns on.

If the above solutions cannot solve your issue, please contact Nebula Customer Support for further assistance.


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