Where can I find the serial number (SN) and device information for my MACH V1 series?

Modified on Thu, 23 Feb, 2023 at 9:03 AM



Please refer to the following methods to find the serial number for your MACH V1 series:

 

  1. The serial number can be found via the eufy Clean app (For confirming product problems better, please copy device information to customer service).


Text

Description automatically generatedGraphical user interface, application

Description automatically generatedGraphical user interface, text, application

Description automatically generated



  1. Remove the floor cleaner tank and the serial number is printed on a sticker on the handle


Qr code

Description automatically generated


  1. Find the serial number via the Device Info menu on the vacuum cleaner.


Graphical user interface, text, application, chat or text message

Description automatically generated

 

If you have any further questions, please contact eufy support engineers for assistance.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article