If you are experiencing issues with your S65C scooter not charging, there are a few things you can try before reaching out to our support team.
Firstly, check the charging port to see if it is dirty or blocked. If it is, gently clean it with a dry cloth or a soft-bristled brush. This should allow the charger to connect properly and begin charging your scooter.
If that doesn't work, try using a different charger if one is available. Sometimes chargers can become faulty and prevent the scooter from charging properly. If a different charger works, then you know that the original charger was the issue.
If neither of these solutions work, please lodge a support ticket at support.navee-mobility.com.au. Our team will be happy to assist you in resolving the issue and getting your scooter back up and running. Please provide as much detail as possible in your support ticket, including any troubleshooting steps you have already taken, so that we can assist you more efficiently.
We understand how frustrating it can be when your scooter isn't working properly, but rest assured that our support team is here to help you every step of the way. Thank you for choosing Navee Mobility and we look forward to resolving your issue as quickly as possible.
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