What should I do if my E25/E28 robot does not emit any voice prompts when powering on or while operating?
Modified on: Mon, 17 Nov, 2025 at 3:30 PM
If your E25/E28 robot does not emit any voice prompts when powering on or while operating, please try the following troubleshooting steps:
Please check if the robot's "Do Not Disturb" mode is enabled in the app. The robot will not emit any voice prompts while this mode is active during the specified timeframe.
Path: Settings > More Settings > Do Not Disturb Mode
Verify the volume settings in the app. You can test the speaker by selecting the “Find My Robot” button to confirm if the robot's voice functions properly.
Path: Settings > More Settings > Robot Voice / Find My Robot
If you have any other questions about the E25/E28 robot, please don't hesitate to contact us for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article