Applicable to:

eufy Robot Vacuum Omni E28, eufy Robot Vacuum Omni E25, eufy Omni C20, eufy Clean G50 Hybrid, eufy Clean L60 Hybrid SES, eufy Clean X9 Pro, eufy Clean L50 SES, RoboVac G40 Hybrid+, RoboVac G35+, RoboVac L35 Hybrid, RoboVac LR30 Hybrid, RoboVac L70 Hybrid, RoboVac X8 Hybrid, RoboVac X8, RoboVac G30 Hybrid, RoboVac G30 Verge, RoboVac G10 Hybrid, RoboVac 35C, RoboVac 15T, RoboVac 25C, RoboVac 30C, RoboVac 11S, HomeVac H20, HomeVac S11 Go/Reach/Infinity, HomeVac H11 Pure, HomeVac H30 series, HomeVac H11

Please note that the buyer must provide sufficient proof of purchase to claim a warranty. You can visit the following link to learn about eufy's warranty policy.

Warranty - eufy Australia

The below paper or file can work as valid proof of purchase:

● Order number from online purchases made through eufy or eufy’s authorized resellers

● Sales invoice

● Dated sales receipt from an authorized eufy reseller that shows a description of the product along with its price

Please note that the product picture, SN or any kind of registration cannot work as proof of purchase. The picture and SN information are only used for recording and analysing the product issues.

For any further concerns or issues, please contact us.