What should I do if my Auto-Empty C10 emits an audible error: "No dust bag installed in the station, please install the dust bag before starting the dust empty" and stops working?
Modified on: Tue, 11 Nov, 2025 at 3:43 PM
If your C10 emits an audible error: "No dust bag installed in the station, please install the dust bag before starting the dust empty" and stops working, please try the following troubleshooting steps:
Confirm that a dust bag is properly installed in the base station.
Remove and reinstall the dust bag to confirm whether the issue can be resolved. Please note that a "click" sound can be heard when a dust bag is properly installed in the base station. If there is not such a "click" sound, which means there is something wrong with the station.
https://dz02g1kgtiysz.cloudfront.net/deals/files/250123_174552_dust-bag.mp4
If you have any other questions regarding the C10 robot, please don't hesitate to contact us for further assistance.
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