Why doesn’t the smart watch start counting my steps as soon as I start walking?

Modified on Tue, 17 Jan, 2023 at 12:09 PM



To improve step count accuracy, the device has a minimum threshold of steps. This means that the total step count shown in the Ryze Connect App only changes when you take more than 10 steps. The device starts recording data after your tenth step and only saves data when you have completed 30 steps.

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