How do I get my scooter fixed or repaired?

If you're having trouble with your scooter, don't worry! There are a few steps you can take to get it fixed and back on the road. Here's what you need to know:

1. Check your warranty: If your scooter is still under warranty, you may be able to get it fixed for free. Check your warranty information to see what's covered and how to make a claim.

2. Contact customer support: If your scooter isn't covered by warranty or you're not sure what to do, the best thing to do is to contact customer support. You can submit a ticket at support.navee-mobility.com.au and our Customer Service team will contact you and help with your request. Be sure to include as much information as possible about the issue you're having, including any error messages or symptoms.

3. Troubleshoot the issue: Depending on the problem you're experiencing, there may be some troubleshooting steps you can take before contacting customer support. Check the user manual or online resources for your scooter to see if there are any common issues and how to fix them.

4. Get it serviced: If your scooter needs more extensive repairs, you may need to take it to a service centre. Check with our Customer support team.

Remember, the most important thing is to stay safe while using your scooter. If you're experiencing any issues that could affect your safety, stop using the scooter immediately and contact customer support for assistance.