Applicable to:

RoboVac G30 Verge, RoboVac 35C, RoboVac L70 Hybrid, RoboVac G30 Hybrid, eufy Clean G50 Hybrid, RoboVac 30C, RoboVac G35+, RoboVac G40 Hybrid+, RoboVac X8 Hybrid, RoboVac X8, RoboVac G20 Hybrid, RoboVac G20

Firstly, please confirm your RoboVac works with the boundary strips. Which RoboVacs work with boundary strips

If you confirm that your RoboVac works with the boundary strips, please check the below points:
1. Make sure the Robovac is not controlled by remote control manually at that time.
2. Turn off the main power switch on the side ("O" position) of the Robovac for 5 mins and then turn it on.
3. Use a dry cloth to clean the two hall sensors (below is the picture showing the location of the two hall sensors).

Please make sure you have used the supplied tape to lay the strips flatly on the floor, you may refer to the below link showing the instructions for using the boundary strips.

How to use the Boundary Strips to block off RoboVac?

If you have spare strips, please test the machine with the spare strips and see if it's because the used strips met demagnetization.

If you need further assistance, please contact us.