4G LTE Cam S330 - Why Wasn't My Camera Added?

Modified on: Wed, 10 Dec, 2025 at 11:22 AM


1. Make sure you are holding SYNC for at least 2 seconds until you hear a beep. If you don’t hear a beep and the LED is off, please charge the battery.

2. If the battery has power or has been charged, check if your 4G/Wi-Fi network has a good signal.

3. If you are still encountering difficulties, contact our customer service team via the app (Help > Live Chat/Call Us/Feedback) or send us an email.

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