Recordings Can’t Be Played After Adding My IndoorCam to Homebase 3
Modified on: Tue, 25 Nov, 2025 at 2:23 PM
Compatible with:
Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam 2K (Solo IndoorCam C24)
If the continuous recording of the indoor camera can’t be played as smoothly as before after the indoor camera connects to HomeBase 3, please make sure the HomeBase 3 is not in the Wifi repeater mode.
Please know that the Wifi repeater mode might influence the play of continuous recording. When you want to enable the 7/24 recording of the indoor camera, it is recommended to make the HomeBase connect to the router with an Ethernet.
You can check the Wifi connection mode in the app (HomeBase Settings> General> Connection). Our engineers are working hard to improve it. All eufy team members will make every effort to achieve a better user experience in the future.
If the issue persists, please contact us for assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article