Failed to Add eufy Indoor Cam via Bluetooth

Modified on: Tue, 25 Nov, 2025 at 2:23 PM


 Compatible with:

Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam Mini 2K, Indoor Cam S350, Indoor Cam C220


If you’re having trouble connecting your indoor camera via Bluetooth with the eufy App, this article will help you find the steps and fix the problem. Please try the following steps:


1. Enable Bluetooth on your phone. Simply turn on Bluetooth in the phone's settings.

 

2. Check your indoor camera's power. Power on your indoor camera and double click the “Setup/Reset” button to turn on its Bluetooth. 

 

3. Check if the camera’s LED flashes. If not, check the wiring or circuit with a multimeter.

 

4. Check the QR code. Make sure the QR code you scanned belongs to this indoor camera, if not, return to the QR code section and scan again.

 

If you have tried the methods above and still failed to connect Bluetooth, please contact us for further assistance. 

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