Timestamp Incorrect in the Video
Modified on: Tue, 2 Dec, 2025 at 9:05 AM
Compatible with:
eufyCam 2 Pro, eufyCam 2C Pro, eufyCam 2, eufyCam 2C, eufyCam, SoloCam E40, SoloCam L40, SoloCam S230, Floodlight Cam 1080p, Floodlight Cam E 2K, Floodlight Cam 2 Pro, Video Doorbell 2K (Wired), Video Doorbell 2K (Battery-Powered), eufy Security Video Doorbell 1080p (Battery-Powered), Outdoor Cam Pro (Solo OutdoorCam C24), Indoor Cam 2K (Solo IndoorCam C24), Indoor Cam 2K Pan & Tilt (Solo IndoorCam P24), Indoor Cam Mini 2K, S220 SoloCam, S330 eufyCam(eufyCam 3), S300 eufyCam(eufyCam 3C), S100 Wall Light Cam, Solar Wall Light Cam S120, eufyCam E330 (Professional), SoloCam C210
There is a timestamp at the right of the Live Streaming or video. What should you do to correct it if the timestamp went wrong? Here are two tips for you:
Adjust the Time Zone in the App
1. For device comes with HomeBase/Chime/Wifi-Bridge
Please go to the side menu on your eufy App, choose My Devices > Homebase Name > HomeBase/Chime/Wifi-Bridge Settings >General> Time Settings > Timezone, and select the correct timezone.
2. For device comes with no HomeBase/Chime/Wifi-Bridge(indoor camera, Floodlight, etc)
Please go to the side menu on your eufy App, choose My Devices > Device Name > Device Settings >General> Time Settings > Timezone, and select the correct timezone.
Switch to Another Timezone and Set It Back
If you have already set it up and it doesn’t work, please try to set it to another timezone, then set it back to the correct timezone.
If you still have questions, please contact us for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article