What should I do if my eufy Baby Smart Sock Base has a weak or no signal?

eufy Baby Smart Sock Base’s WiFi signal icon in the eufy Baby app will indicate the WiFi connection strength between the Smart Sock Base and router.

Note: Generally speaking, a router’s range can cover up to 3,000 sqft. However, the actual range may vary depending on a number of factors, such as the thickness of walls, building materials, other electronic devices in the house, and the location of your router.

If your Smart Sock Base has either a weak or no signal, please try the following troubleshooting steps to verify if the issue can be resolved.

• Please try moving your Smart Sock Base closer to the router.
• Please make sure there are no other electronic devices next to your Smart Sock Base and the router that could cause interferences.
• Try using a WiFi range extender to extend your 2.4GHz WiFi signal.

If you are still experiencing issues with your Smart Sock Base having a weak or no signal, please contact eufy support engineers for assistance.