What should I do if I cannot receive push notifications from my eufyCam S3 Pro?
Modified on: Wed, 10 Dec, 2025 at 11:24 AM
If you cannot receive push notifications from your eufyCam S3 Pro, please try the following troubleshooting steps to solve the issue:
- Confirm that you have enabled notifications in your phone's settings. You can go to your phone's Settings > Notifications > turn on notifications for the eufy app.
- For Android phones, please make sure you have added the eufy app to the app whitelist in your phone's settings.
- Confirm that you have enabled motion detection in your camera's settings. You can check by opening the app and going to Camera Settings > Motion Detection.
- Confirm that you have enabled push notifications under the Security mode you have selected in the app. You can check by opening the app and going to the Smart > Mode> Camera name > Notification.
If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article