What should I do if I cannot receive push notifications to my Android phone from my eufyCam S3 Pro?

Modified on: Wed, 10 Dec, 2025 at 11:24 AM


If you cannot receive push notifications from your eufyCam S3 Pro to your Android phone, please try the following troubleshooting steps to solve the issue:

  1. Configure the Unmonitored Apps

Go to your Android phone’s Device Management > Battery > Unmonitored Apps > Add Apps > Add the eufy app to the list of unmonitored apps.

  1. Allow Notification

Go to your Android phone’s Settings > Notifications > Allow the eufy app to enable notifications.

  1. Enable Notification for the Security Mode

Launch the eufy app > Security tab > Home/Away mode > Camera name > Notification.


If you have any other questions regarding the eufyCam S3 Pro, please don't hesitate to contact us for further assistance.

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