What should I do if my Robot Lawn Mower's bumper is stuck?

Modified on: Tue, 11 Nov, 2025 at 3:38 PM


Applicable to:

eufy Auto Robot Lawn Mower E15&E18


If your Robot Lawn Mower's bumper is stuck, please try the following troubleshooting steps:

  1. Check whether the Robot Lawn Mower is stuck in a narrow space or trapped in a pit.

  2. To avoid the Robot Lawn Mower encountering the same issue again in that specific mowing area, it is recommended to create a virtual boundary or a "No-go Zone" through the app to prevent the Robot Lawn Mower from entering that area.

    1.  Note: Please watch the video below for visual instructions on creating a virtual boundary or a "No-go Zone."

    2. How to control your Lawn Mower via the app.

If you have any other questions about the E15 or E18 Robot Lawn Mower, please contact us for further assistance.

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