Skip to main content
Freshworks Logo
  • Return to GoodBuyz
  • Home
  • Contact us
  • View past communication
  • Login
  • Sign up
Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            Eufy Security Hema Livall Nebula

            HEMA

            • Positioning Navigation Devices on the Vehicle's Windscreen
            • Hema HM-CAM10 - AHD Heavy Duty Rear Camera - User Manual
            • Hema HM-CAM15 - Heavy duty rear camera - User Manual
            • Hema HM-CAM20 - Universal Reverse Camera - User Manual
            • Hema HM-CAM202 - Dual Reverse Camera - User Manual
            • Hema HM-MNT AHD Monitor - User Manual
            • Hema HX2+ACCSV - HX2+ Sun Visor - User Manual
            • Hema HM-DVR22 Dash Camera - User Manual
            • Hema HM-DVR2 Dash Camera - User Manual
            • Hema HX2+ACCCAM - Wireless Rear Camera - User Manual
            • Hema HX-2+ Navigator - User Manual
            • Hema Nav Launch and Hema Cloud - HX-2+
            • Are there video tutorials available?
            • Car Windscreens Blocking GPS signals?
            • Why does the navigator get confused when entering a tunnel?
            • HX-2+ Navigator - User Guide
            • hematest
            • Updating Your Software on the Hema HX 2+ - Video
            • Introducing the Hema HX2+ - Video

            Livall

            • Where Can I Download the Livall App?
            • Can I Use a Third-Party Music Player Through the Helmet?
            • How Do I Connect the Helmet to the Livall App?
            • Livall - Evo21 - Product Manual
            • Livall C20 & C21 - Product Manual
            • Livall - BH60SE Neo - Product Manual
            • Livall - BH51 - Product Manual
            • How Do I Answer Phone Calls?
            • How Do I Make a Phone Call?
            • How Do I Use the Helmet's Indicators?
            • How Can I Modify the Light Settings?
            • How Do I Use the Walkie Talkie (PTT) Function?
            • How Do I Play Music Through the Helmet?
            • How Can I Test the SOS Function?
            • What Should I do if my Android Smartphone cannot connect to the helmet despite a successful first connection?
            • My Phone Cannot Connect To the Helmet
            • Helmet Cannot be Charged
            • Helmet Turns On But Lights and Other Functions Are Not Working Correctly
            • Why Doesn't The Helmet Output Sound When I Play Music On My Phone?
            • Helmet Turns Off Without Reason
            • What Should I do if my Helmet Isn't Charging?
            • Livall App - How to Find

            Mila

            • Ditch the guilt. Healthy recipes and reasons to be an air fryer fan.
            • Mila MLA-400AF - Manual
            • Mila MLA-500AF - Manual
            • Mila MLA-300DLAF - Manual
            • Mila MLA-200AF - Manual
            • Mila MLA-100AF - Manual
            • Where To Go For The Best Air Fryer Recipes.
            • Long live your air fryer! - General Help
            • milatest
            • milatest

            NIU Mobility

            • What is the best tyre pressure for my NIU Kick Scooter?
            • How many riding modes do NIU KQi Kick Scooters have?
            • What are the requirements for the rider?
            • Can I turn off the halo light?
            • What is the typical range of the NIU KQi Kick Scooters?
            • How do I change the riding modes with my KQi Scooter?
            • Do I need to install and use the NIU App to ride my NIU Kick Scooter?
            • What accessories are included in the KQi Scooter box?
            • How do I ride the NIU Kick Scooter? What precautions should I take?
            • How do I contact after-sales service?
            • How do I clean my NIU Kick Scooter?
            • Can I increase or decrease the top speed of the NIU Kick Scooter?
            • My kick scooter does not ride after pressing the thumb throttle down. What should I do?
            • Can I ride the kick scooter on rainy days or over puddles and water obstacles?
            • What should I do if the dashboard does not power on?
            View all 16
            • Where can I download the NIU KQi User Manuals?
            • Can more than one NIU App account be connected to a NIU Kick Scooter?
            • How long is the service life of the folding part of the NIU Kick Scooter?
            • What should I do if the tyre wobbles from side to side, or bounces up and down during a ride?
            • I received an error message "Scooter firmware upgrade on the mobile app was unsuccessful". What should I do?
            • What should I do if I hear a rattling noise during a ride?
            • How many configurations and colours do NIU KQi Kick Scooters come in?
            • What should I do if the handlebar stem wobbles during a ride?
            • Does the KQi3 have a suspension system?
            • My NIU Kick Scooter needs maintenance and spare parts. What should I do?
            • Is the battery of a NIU Kick Scooter removable?
            • How long does a NIU battery last?
            • What should I do if the brakes fail?
            • How many degrees can the handlebar of the NIU Kick Scooter be steered left or right?
            • What are the specifications of the Front and Rear tyres on a NIU KQi Kick Scooter?
            • What is the correct way to use the folding function of the folding stem?
            View all 17
            • How to adjust KQi2 brake tightness
            • How to fix Error 41
            • The kick scooter is leaning forward when braking. What can I do?
            • How to fix Error 03
            • How to fix the brakes on the KQi2 Pro
            • How to fix the brake disc noise on the KQi3
            • How to fix the red dot showing on my KQi dashboard
            • What should I do if the brake handle does not return to its normal position?
            • What should I do if the tail light does not power on?
            • What should I do if the battery does not charge?
            • How to fix a kick scooter that will not turn on
            • What should I do if the wheel motor stalls?
            • What should I do if the thumb throttle does not return to its normal position?
            • What should I do if the handlebar tube becomes loose?
            • How do I pair my NIU Kick Scooter in the NIU App?
            • How do I install the NIU App on my mobile device?
            • NIU KQi300X Electric Scooter - All-Terrain Suspension Electric Scooter
            • NIU KQi300P Electric Scooter - Extreme Performance
            • NIU KQi3 MAX Electric Scooter Unboxing and Setup
            • NIU KQi3 PRO Electric Scooter Unboxing and Setup
            • NIU KQi3 Sport Electric Scooter Unboxing and Setup
            • NIU KQi2 PRO Electric Scooter Unboxing and Setup
            • NIU KQi3 Max Electric Scooter Features Promo - Max Performance Maximum Thrill - Up to 65km Range
            • NIU KQi3 Pro Electric Features Promo - The SUV of Scooters
            • NIU KQi3 Sport Electric Scooter Features Promo - The Ultimate Commuter Scooter
            • NIU KQi2 Pro Electric Scooter Features Promo - Most Affordable Pro-level Commuter Scooter
            • NIU Electric Kick Scooters NOW AVAILABLE IN AUSTRALIA | The World's #1 Electric Scooter Company
            • NIU KQi1 Pro Electric Scooter - A New Standard for Entry Level Kick Scooters
            • NIU Electric Scooters' Australian Service Centres | We've Got You Covered - Video

            NX Tech

            • NX FAIOS Scooter - Specifications
            • NX Faios Kick Scooter - NXSC100 - Manual
            • NX - NX-1800 Drone - Manual
            • NX - NX-HD16100W Drone - Manual
            • NX - NX-1002 Soundbar - Manual
            • NX - NX-100AP - Manual
            • NX - NX-Pantera4K Drone - Manual
            • NX - NX-8100F Drone - Manual
            • NX - NX-602A Soundbar - Manual
            • NX - NX-450 Dash Camera - Manual
            • Where can I find the Firmware update for the NX-1002 to fix my remote control?
            • NX FAIOS Scooter - Error Codes
            • My NX-1002 Remote is not working. What can I do?

            Parkmate

            • Where To Get Support for Parkmate Products
            • Parkmate - RVM073A - Manual
            • Parkmate - PM74AHDMPK - Manual
            • Parkmate - PM81HYR - Manual
            • Parkmate - PM81R - Manual
            • Parkmate - PM90AHV Reverse Camera
            • Parkmate - CMD12N - Manual
            • Parkmate - MCPK502DVR - Manual
            • Parkmate - RVK43 - Manual
            • Parkmate - RVK50 - Manual
            • Parkmate - MCPK972DVR - Manual
            • Parkmate - PM62R Camera - Manual
            • Parkmate - RVK43SW - Manual
            • Parkmate - PM91AHR - Manual
            • Parkmate - PTS411 & PTS411-M6 - Manual
            • Parkmate - CDD28KN - Manual
            View all 25
            • Reverse Cameras - Where do I connect the Red Trigger Wire?

            Pixbee

            • How do I update my Pixbee 4G watch Firmware?
            • Can I make a video call from my Pixbee smartwatch to someone who doesn’t have the Pixbee App on their phone?
            • Who can fix my Nano-SIM card issue for me?
            • Can you tell me about your checks and compliances so I can be assured my Pixbee does not pose a health risk to my child?
            • How will my child receive an incoming SMS message?
            • Is Pixbee waterproof and what does an IP67 classification mean?
            • Can Pixbee Fit be worn in the shower often or only sometimes?
            • How do I make an SOS call?
            • What are "Sports Modes"?
            • Do I have to purchase a subscription to use the Ryze App?
            • Are the LEDs on my Pixbee Fit safe?
            • How can my child reply to my text?
            • How do I download and set up the Pixbee App?
            • What is a Geofence zone?
            • Pixbee 4G Kids Smart Watch - User Manual
            • Pixbee FIT - User Manual
            • Pixbee PixPlay PXB-KC100 - Manual
            • Pixbee - Illumi PXB-103L - Manual
            • Pixbee - Resti PXB-101L - Manual
            • Pixbee - Lullabi PXB-100L - Manual
            • Pixbee Pro Smart Watch - User Manual
            • Can Pixbee Fit be paired to two separate, unrelated Ryze App accounts?
            • How does this function make SOS calls?
            • My Pixbee doesn’t work. Although I bought an unknown brand Nano SIM card, could that make a difference?
            • How do I add a contact to the SOS calling list?
            • Can I link Pixbee Fit to the Pixbee App that I use for my other child’s Pixbee 4G kids smartwatch?
            • How do I pair my Pixbee Fit to the Ryze App?
            • Can I pair multiple Pixbee's to my Pixbee App?
            • Do you have material straps to purchase separately?
            • How does Pixbee keep my data safe?
            • How do I make the most of the Step Counter?
            • How do I receive notifications when my child or watch wearer has entered or left a safe zone?
            • Can I disable the SOS function?
            • How can I extend the Battery Life of my Pixbee Fit?
            • If Pixbee Fit can receive call notifications, can it make and receive phone calls?
            • How often will my child get Walk Around, Sleep or Hydrate reminders?
            View all 16
            • I'm having trouble making video calls. Can you help?
            • Pixbee Fit won’t sync, or respond to taps, swipes and a few other weird things.
            • My Pixbee won't power on, what should I do?
            • I’m not receiving my verification / set up code when I register my account on the Pixbee App
            • There appears to be heart rate variations on Pixbee Fit
            • Why can't my child write their own SMS back?
            • Where to get the App for the Pixbee Kids 4G Video Smart Watch
            • Where to get the App for the Pixbee Fit range
            • Where to get the App for my Pixbee Pro Smart Watch
            • Discover Pixbee Kids 4G Video Smart Watch | Keep Safe, Stay Connected
            • Pixbee - Watch & App Set Up Guide - Video
            • Pixbee - Classroom Mode Set Up Guide - Video
            • Pixbeee - 24 - 12 Hour Time Setting Change Guide
            • Mia gets her first Pixbee watch at JB HiFi
            • How pixbee 4G keeps your data safe - Video
            • Adding contacts and blocking unapproved numbers with your Pixbee 4G
            • How to set a geofence boundary on your Pixbee 4G - Video
            • How to make video, voice calls and texts to your Pixbee 4G - Video
            • Pixbee fit app setup guide - Video
            • How to set reminders and create goals with your Pixbee fit and the Ryze app
            • 24 to 12 hour time setting guide - Pixbee Fit - Video
            • How to set and use different sports modes with your Pixbee fit
            • Notifications for calls, text and email using your Pixbee fit
            • How to Setup a Family Account for the Pixbee Fit with the Ryze App

            Renpho

            • RENPHO Leg Massager - User Manual
            • RENPHO Bathroom Scale - User Manual
            • RENPHO Smart WiFi Body Scale - User Manual

            Ryze

            • Ryze Element Smart Ring - Video Introduction Guide
            • Ryze Element Smart Ring - Product Spec
            • How do I Pair my Element Smart Ring with the App?
            • Ryze Wave - Product Spec
            • Ryze Trek - Product Spec
            • Ryze Gene - Product spec
            • How do I initiate a Sport?
            • Can I change the unit of measurement?
            • Can I change the number of vibrations for incoming call notifications?
            • Can I change the time system from 12-Hour to 24-Hour system?
            • How do I update my weight setting in the App?
            • Wear and Care for your Ryze Smart Watch
            • What is the Green light on the back of the watch?
            • How do I sync watch data to the App?
            • How long does it take to fully recharge the watch?
            View all 16
            • Ryze Flex - User Manual
            • Ryze Evo - User Manual
            • Ryze Elevate - User Manual
            • Ryze Wave - User Manual
            • Ryze Element - User Manual
            • Ryze Trek - User Manual
            • Ryze Gene - User Manual
            • How do I charge my Smart Ring?
            • Element - How do I view the body recovery data?
            • Ryze Element - How do I properly wear the Ring?
            • Ryze Element - Where is the touch area on the Ring?
            • Why the the ring flicker red and green lights? - Ryze Element Smart Ring
            • What Can I do to make the Satellite Location Fix process quicker?
            • Which factors affect the accuracy of step counting?
            • Why doesn’t the screen always turn on when I raise my wrist?
            • Can I change the Week start day?
            • Can I pair multiple Ryze smart watches to the Ryze Connect App?
            • Do I need to enable my phone’s Bluetooth all the time whilst wearing the smart watch?
            • Why doesn’t the smart watch start counting my steps as soon as I start walking?
            • Which factors affect the accuracy of heart rate readings?
            • Is the Ryze Elevate Waterproof?
            • Is Ryze Flex waterproof?
            View all 19
            • Ryze Element Smart Ring - My Ring will not Charge / Turn-On
            • I Cannot Pair the Smart Watch
            • Why don’t I receive incoming call notifications on my smart watch?
            • Why doesn’t the weather push function update itself?
            • Why can’t I sync the sleep data? Why is the sleep data inaccurate?
            • Why does the Bluetooth keep disconnecting?
            • Where do I download the Ryze Connect App?
            • How do I Update the App? Ryze Element Smart Ring
            • How do I update the App? - Ryze Smart Watches
            • Where do I download the App for the Element Smart Ring?
            • Ryze Element Smart Ring - Video
            • Ryze Gene Smart Watch - Video
            • Ryze Trek Smart Watch - Video
            • Ryze Wave Smart Watch - Video
            • Ryze Elevate Smart Watch - Video
            • Ryze Flex Smart Watch - Video

            Scosche

            • scosche test
            • scosche test
            • scosche test
            • scosche test
            • scosche test
            • scosche test

            SnakeByte

            • snake test
            • snake test
            • snake test
            • snake test
            • Snake test
            • Snake test

            Soho

            • Ditch the guilt. Healthy recipes and reasons to be an air fryer fan.
            • Soho SO-350wui - Manual
            • Soho SO-75AFS - Manual
            • Soho SO-255wui - Manual
            • Soho SO-40AF - Manual
            • Soho SO-80DAF - Manual
            • Soho SO-50AF - Manual
            • Soho SO-65 - Manual
            • Where To Go For The Best Air Fryer Recipes
            • Long live your air fryer! - General Help
            • sohotest
            • An Unboxing Video of the Soho SO-75AFS Air Fryer

            Zero-X

            • CASA - AU Drone Guidelines - Know Your Drone
            • CAA - NZ Drone Guidelines / Fly The Right Way
            • Zero-X - ZX-GIM10 - Manual
            • Zero-X - ZXM-AC2 - Manual
            • Zero-X - ZXM-AC4 - Manual
            • Zero-X - ZX-10 - Manual
            • Zero-X - ZXM-AC5 - Manual
            • Zero-X - ZX-20 - Manual
            • Zero-X - ZXM-D300 - Manual
            • Zero-X - ZX-G2 - Manual
            • Zero-X - ZXMP-D1000 - Manual
            • Zero-X - ZXP-PUP - Manual
            • Zero-X - ZXMP-D500 - Manual
            • Zero-X - ZX-SIR - Manual
            • Zero-X - ZX-30 - Manual
            • Zero-X - ZX-G0 - Manual
            • Zero-X - ZXM-AC3 - Manual
            View all 26
            • How do I Calibrate the ZXM-GIM20?
            • Replacing an Arm on a Zero-X Cirrus drone - ZXM-D300

            PebbleGear

            • Screen Time Tips for Kids
            • Our Top Picks - Educational Apps
            • Help - Where to Find Support for Pebblegear
            • Why the Pebble Gear Tablet is the Safest Choice for Kids
            • Developing Healthy Learning Habits
            • Protecting your family from pop-ups
            • Tablets, a help or a hindrance?
            • Pebblegear Kids Tablet - Manual
            • Parental Controls - Frequently Asked Questions
            • Profiles - Frequently Asked Questions
            • Tablets and Travel
            • Staying Safe in Cyberspace
            • GameStore Junior - Frequently Asked Questions
            • Product Spec - Frequently Asked Questions
            • Updates and Apps - Frequently Asked Questions
            • PebbleGear Kids Tablet | Charging - Video
            • PebbleGear Kids Tablet | Getting started - Video
            • PebbleGear Kids Tablet | Setting up a kids account - Video
            • PebbleGear Kids Tablet | Installing a Micro SD card
            • PebbleGear Kids Tablet | Downloading games and apps
            • PebbleGear Kids Tablet | Parent Controls - Video
            • PebbleGear - Slips and Spills - Video

            Anker EverFrost

            • How to connect the EverFrost Powered Cooler 30/40/50 to the Anker APP?
            • Notes for use when the EverFrost Powered Cooler 30/40/50 arrives
            • Why isn't the temperature of a refrigerator constantly maintained at the set point?
            • Cooler 30/40/50's other functions
            • EverFrost Powered Cooler 30 - Manual
            • EverFrost Powered Cooler 40 - Manual
            • EverFrost Powered Cooler 50 - Manual
            • EverFrost - Battery - Manual
            • Which Anker power stations and solar panels are recommended to recharge the EverFrost Powered Cooler 30/40/50?
            • The time needed to recharge the removable 299Wh battery fully via the XT-60 port or USB C port
            • What is the operating temperature of the coolers 30/40/50? How do I set the temperature?
            • What are Car Battery Protection Grades?
            • How long will the EverFrost Powered Cooler 30/40 last with a full battery when there is no load?
            • There was a noise from the cooler after I took my food out of it. What can I do?
            • Where to get the Anker App for your EverFrost Powered Cooler

            AnkerMake

            • How to Find the Serial Number and Other Information
            • AnkerMake Studio Software Installation and Usage Guide
            • AnkerMake M5 Printer Glossary
            • AnkerMake M5 Quick Start Guide
            • AnkerMake M5 - Product Manual
            • How Does AI Recognition Work?
            • AnkerMake Slicer Software & APP FAQ
            • How to Fix Bluetooth Connection issues with the AnkerMake App on M5
            • How to Fix WiFi Connection Issues?
            • How to Fix a Remote Printing Job Failure
            • How to Fix Warning Issue
            • Ankermake Studio Issues Troubleshooting for M5/M5C
            • How to Fix Too Much Filament Extrusion of M5
            • How to Stop the Broken Filament Alert of M5
            • How to Update the M5 Printer Firmware
            • How to Clear Nozzle Blockages
            • How to Setup the AnkerMake App
            • How to load Filament on AnkerMake M5
            • How to Transfer Files and Start Printing
            • How to Setup the AnkerMake App

            Eufy - Security

            • Introduction to the Eufy Smart Help Center!
            • Introducing eufy Backup Battery for HomeBase 2
            • How to Setup HomeKit for HomeKit-Enabled Security Devices
            • How to Change your Password for the EufySecurity App
            • How to move some of the existing devices to a new Home in the eufySecurity app v4.0?
            • Alexa Setup Guide for eufySecurity Devices
            • Signup for a EufySecurity App Account
            • The Meaning of Icons in eufySecurity App
            • IP Rating Explained: The Mysteries of IPX3, IP65 and IP67
            • The Differences Between EufySecurity, EufyHome, and EufyLife Apps
            • About the eufySecurity App
            • What if You Forget the Password of eufySecurity App
            • Using Amazon Alexa for eufySecurity Devices
            • Introducing eufy S380 HomeBase (HomeBase 3)
            • Security Modes in eufySecurity App
            View all 21
            • T8700021 - eufy Solar panel
            • E8852CD1 - Eufycam 2 Pro 2K 3 pack
            • T8863CD1 - Eufycam 2C Pro 2K 4 pack
            • T8520T11 - Eufy Smart Lock Touch + WiFi
            • T8910C21 - Eufy Security Motion Sensor
            • T8423C21 - Floodlight 2k Pro
            • T8862CD1 - Eufycam 2C Pro 2K 3 pack
            • T8140TD1 - Eufycam 2 Pro 2K add on camera
            • EufyCam 3 Manual
            • E8210CW1 - Eufy 2k Battery Video Doorbell w/ Home Base 2
            • E8851CD1 - Eufycam 2 Pro 2K 2 pack
            • T8152T21 - 4G Starlight Camera Manual
            • E8220CW1 - Eufy 1080p Battery Video Doorbell w/ WiFi Doorbell Chime
            • T8530 - Eufy 3-in-1 Video Smart Lock Manual
            • T8801CD2 - EufyCam 1080P 2-Camera Pack
            View all 38
            • Why are all my devices not visible after logging in to the eufySecurity app v4.0?
            • What is the function of the General tab in Settings in the eufySecurity app (v4.0)?
            • What features can I use on HomeKit for eufySecurity devices?
            • Will the Solar Panel charging damage the battery of eufyCam?
            • eufy Solar Panel Charger FAQ
            • Can the HomeBase 3 connect to the Wi-Fi without an Ethernet cable?
            • eufy Backup Battery for HomeBase 2 FAQ
            • What is the Self-learning AI in HomeBase 3?
            • Why are all my shared devices not visible after logging in to the eufySecurity app v4.0?
            • Where is the Snooze function in the eufySecurity app v4.0?
            • Where is the Settings button for the device in the eufySecurity app v4.0?
            • Can eufySecurity devices support 5GHz Wi-Fi?
            • How long is the runtime of eufy Backup Battery for HomeBase 2?
            • Installing Your eufy Backup Battery for HomeBase 2
            • My Camera’s LED Indicator Light Is off in Solar Panel Charging Mode
            • How to expand the Local Storage of the S380 HomeBase (HomeBase 3)?
            • Why am I unable to view my devices when not connected to my home WiFi?
            • How to Factory Reset the Indoor/Outdoor Cams
            • eufySecurity App v4.0 FAQ
            • Top 3 New Features of eufySecurity App v4.0
            • Announcement for eufySecurity App v4.0

            Eufy - Clean

            • Why does eufy RoboVac’s Wi-Fi show an “unsecured network” during the setup process?
            • The difference between eufy robot models (take the robot L50/L60 Series)
            • eufy Multi-Surface Cleaning Solution Instruction
            • Introducing the Cleaning Modes and Logic of the X10 Pro Omni
            • Tips for the X10 Pro Omni to Build a Map Quickly
            • General troubleshooting when RoboVacs do not connect to WiFi
            • How to charge the HomeVac H11/HomeVac H11 Pure
            • How to register a EufyHome account?
            • What should I do if I can't log in to my eufy account?
            • T2351 - EufyClean X10 Pro Omni - User Manual
            • T2278 - L60 Hybrid SES - User Manual
            • T2262 - Eufy RoboVac X8
            • T2258 - Eufy RoboVac G20 Hybrid
            • T2193 - RoboVac LR30 Hybrid Manual
            • T2257 - Eufy RoboVac G20
            • How do I enable/disable the Child Lock feature?
            • eufy Clean X10 Pro Omni - Discontinuation of the Real Obstacle Photos Feature FAQ
            • What Is the AI.See Function of the X10 Pro Omni?
            • Maximizing the Anti-Tangle Feature on Your X10 Pro Omni: Tips and Tricks for Optimal Performance
            • Where can HomeVac H11/HomeVac H11 Pure be used?
            • What objects should I avoid when vacuuming with HomeVac?
            • How many times can you wash the HomeVac filter before it should be replaced?
            • How many RoboVacs can be added under one EufyHome account?
            • What should I do if my L50/60 series triggers a laser sensor error?
            • What to try if you cannot connect to a Mesh WiFi?
            • What Should I Do if My X10 Pro Omni Does Not Start Dust Collection?
            • Tips to Help LR30 Hybrid Series Quickly Build a Map/Multiple Maps
            • How to factory reset my RoboVac's WiFi?
            • How to achieve an optimal mopping result when using eufy RoboVac LR30/L35 series
            • Tips on Using HomeVac H30 Cleaning Tools
            • How to connect eufy RoboVac via a personal hotspot?
            • FAQ for the New eufy App!
            • What to do if I forget my EufyHome password?
            • Tips for Using Features via eufy Clean App | eufy L60 Hybrid / L60 with SES / L60 Hybrid with SES - Video
            • eufy Clean L50/L60 Series: Tips for Using the Map Feature in the eufy Clean App.
            • eufy Clean L50/L60 Series: Clean and Maintain the Accessories
            • eufy X10 Pro Omni Cleaning and Maintenance - Video
            • eufy X10 Pro Omni How to Use the Self Empty Station and Troubleshooting - Video
            • eufy X10 Pro Omni How to Improve Mopping Performance - Video
            • eufy X10 Pro Omni How to Control eufy X10 Pro Omni via the eufy Clean App - Video
            • eufy Robot Vacuum Omni S1 Pro - Troubleshooting Issues Related to Mopping - Video
            • eufy Robot Vacuum Omni S1 Pro - Cleaning and Maintenance - Video
            • eufy Robot Vacuum Omni S1 Pro - How to Replace the Battery - Video
            • eufy Robot Vacuum Omni S1 Pro - Multi-Floor Usage Guide - Video
            • How to Control eufy Robot Vacuum Omni S1 Pro via the eufy Clean App - Video
            • How to Connect eufy Robot Vacuum Omni S1 Pro to Wi-Fi
            • EufyClean S1 Pro Unboxing and User Guide - Video

            Eufy - Baby

            • eufy Smart Sock: Avoiding Red Marks
            • What are the requirements for using eufy Baby Smart Sock?
            • Which eufy app do I need for my eufy Baby Smart Sock?
            • Method to Power eufy Baby Smart Sock Base
            • How to Charge eufy Baby Monitor
            • How do I sign up for the eufy Baby app?
            • eufy SpaceView Pro Baby Monitor Device Introduction
            • What type of notification does eufy Baby Smart Sock have?
            • Learn About the LED Indicator Light Status on eufy Baby Smart Sock
            • Introducing eufy Baby Smart Sock
            • How do I connect my eufy Baby Smart Sock to my WiFi network?
            • Can I share eufy Baby Smart Sock with family members?
            • Which eufy app do I need for my eufy Baby Smart Sock?
            • How do I get a better pumping experience using the eufy Breast Pump?
            • How long does the eufy Breast Pump’s battery last?
            View all 20
            • How do I charge my eufy Baby Smart Sock?
            • Why the camera of baby monitor needs to be plugged into the power outlet?
            • What is the difference between Daytime Sleep versus Nighttime Sleep?
            • eufy Baby Smart Sock FAQ
            • How does eufy Baby Smart Sock work when the baby is sleeping?
            • What suction level is right for me?
            • Does the eufy Breast Pump’s charging case have a safety mechanism?
            • How long does the Heating function last on the eufy Breast Pump?
            • How long does it take for the eufy Breast Pump to be fully charged?
            • Can I store the eufy Breast Pump’s flange in the refrigerator?
            • How many different sizes are available for the eufy Breast Pump’s flange?
            • What should I do if the Heating function on my eufy Breast Pump is not working?
            • What are the recommended sterilization methods and the cleaning frequency for the eufy Breast Pump?
            • Can I clean the eufy Breast Pump in the dishwasher?
            • eufy Baby Monitor Discharge Quickly
            • Click Sound on the Baby Monitor Camera
            • What should I do if my eufy Baby Smart Sock Base has a weak or no signal?
            • My eufy Baby Monitor Cannot Power On
            • Abnormal Image on the Baby Monitor Screen
            • What should I do if my eufy Baby Smart Sock is unable to detect the baby's heart rate?
            • What should I do if my eufy Baby Smart Sock does not display any data on the Dashboard?
            • What should I do if I cannot find the QR code on my eufy Baby Smart Sock?
            • How do I troubleshoot the “QR Code Does Not Exist” error message for my eufy Baby Smart Sock?
            • What should I do if my eufy Baby Smart Sock is not finding my WiFi network?
            • What should I do if the SYNC button on my eufy Baby Smart Sock Base does not work?
            • What should I do if my eufy Breast Pump’s duckbill valve is difficult to remove?
            • What should I do if my eufy Breast Pump cannot reconnect to the app automatically after I set it up?
            • Breast milk gets stuck in the diaphragm chamber and spills during transfer
            • What should I do if the eufy Breast Pump is leaking breast milk?
            View all 17
            • What is the Two-Factor Authentication feature for the eufy Baby app?
            • What should I do if the app fails to log my session after using the eufy Breast Pump?
            • What should I do if the app keeps sending a pumping reminder notification?
            • What should I do if the app only logs one of the two sides of my session?

            Eufy - Smart Health

            • Where should I place the Smart Scale?
            • How to change the measurement unit on the scale?
            • Can I use my eufy Smart Scale when it is not connected to the EufyLife app via Bluetooth?
            • T9149 - Eufy Smart Scale P2 Pro Manual
            • T9148 - Eufy Smart Scale P2 Manual
            • Why is my weight measurement inaccurate?
            • What are differences between Smart Scale(T9140), Smart Scale C1(T9146), Smart Scale P1(T9147), Smart Scale P2 (T9148), and Smart Scale P2 Pro (T9149) ?
            • What should I do if the Bluetooth connection fails?
            • How to connect eufy Smart Scale P2 series to WiFi? (For iOS)
            • What should I do if the WiFi connection shows "FAIL"? (For Smart Scale P2 series)
            • How to connect eufy Smart Scale P2 series to Bluetooth?
            • How to connect Smart Scale P2 series to WiFi? (For Android)

            Eufy - Pet

            • T7200C21 - EufyHome Pet Dog Camera D605

            Nebula

            • How to Check the App Version of Nebula Connect
            • The Difference Between Lumen and ANSI Lumen
            • Tips to extend the lifespan of your Nebula battery
            • How to Connect Cosmos Laser to Wi-Fi?
            • Cosmos - New Firmware Release
            • What if My Capsule Projector Cannot be Charged Properly?
            • Where is My Projector's Wi-Fi MAC Address?
            • How to Locate the Serial Number on Nebula Products?
            • Nebula Capsule Manuals
            • Nebula Apollo Manuals
            • Nebula Cosmos Laser 4K Manual
            • How to Stop the 'Protect Your Eyesight' Prompt on Cosmos Laser
            • How to Change Cosmos Laser’s Settings?
            • How Do I Pair Bluetooth Devices with Cosmos Laser?
            • How to Factory Reset My Nebula Capsule Projector?
            • Does Nebula Apollo support both vertical and horizontal keystone correction?
            • How Do I Install the 4K Dongle for Cosmos Laser Series Projectors?
            • What is Eye Guard (Eyesight Protection) on Cosmos Laser?
            • How to Adjust the Image Size Projected by Nebula Projectors (No Zoom)
            • How Should I Position Cosmos Laser?
            • How to Fix HDMI No Signal or Unstable Signal Issue
            • How to Fix Volume Control on Cosmos Laser?
            • What Should I Do If My Nebula Capsule is Unable to Power On?
            • What Should I Do if My Projector is Unable to Connect to the Nebula Connect App?
            • How to Factory Reset My Cosmos and Cosmos Max Projector?
            • How to Factory Reset My Nebula Apollo Projector?
            • What Should I Do if My Nebula Capsule or Astro is Unable to be Fully Charged?
            • What Should I Do If My Nebula Apollo is Unable to Power On?
            • What if My Capsule Firmware (Version 1.0.46 or older) Won't Update?
            • About Nebula Connect App

            Mach

            • Introducing the Self-Cleaning and Self-Drying Functions for the MACH V1 Series
            • How to Charge the MACH V1 Series
            • Why does the self-drying process for my MACH V1 series take a while to complete?
            • How to clean the removable cover on the charging base for the MACH V1 series
            • How to connect the MACH V1 series and compatible eufy products to the eufy Clean app via a personal hotspot?
            • How to Use the Smart Mode for the MACH V1 Series
            • Where can I find the serial number (SN) and device information for my MACH V1 series?
            • How to Use the Suction Mode for the MACH V1 Series
            • How to Effectively Clean the Corner and Area under Furniture with the MACH V1 Series
            • How to clean carpets with the MACH V1 series
            • Which cleaning mode should I choose on my MACH V1 series to clean up a large volume of wet liquids on the floor?
            • Introducing the LED Indicator Light Status for the MACH V1 Ultra
            • How to Use the MACH V1 Series to Clean Stubborn Stains
            • How to Use the Steam Mode for the MACH V1 Ultra
            • How to Use the MACH V1 Ultra
            View all 19
            • T2770 - Mach V1 Ultra - Product Manual
            • T2770 - Mach V1 Ultra - QSG
            • What is the SteamWave™ technology of the MACH V1 Ultra?
            • What is the Tesla Valve Mixing™ technology of the MACH V1 series?
            • What is the JetBlade™ floor quick-drying function of the MACH V1 Ultra?
            • What is the Eco-Clean Ozone™ technology of the MACH V1 series?
            • Is SteamWave™ technology of the MACH V1 Ultra safe for all types of flooring?
            • How Often Should I Replace the Accessories for My MACH V1 Series
            • How does the traction of the MACH V1 series work?
            • Why does my MACH V1 series leave behind water stains on the floors after cleaning?
            • Does the MACH V1 series have a fragrance function?
            • How to pause the descaling process on my MACH V1 Ultra?
            • What is the Triple Self-Cleaning System of the MACH V1 series?
            • Can purified water be used for the MACH V1 series to generate ozone?
            • How to easily navigate the MACH V1 series to clean the floors?
            • Why does my MACH V1 series stop cleaning when it is placed in an upright position?
            • Can the MACH V1 series automatically spray water and adjust the suction power?
            • What should I do if the dirty water tank on the MACH V1 series leaks?
            • What should I do if the water in the clean water tank for my MACH V1 series is not enough to clean the entire house?
            • What should I do if the MACH V1 series' suction power has become weak?
            • What should I do if my MACH V1 series is leaving water stains after cleaning?
            • What should I do if the MACH V1 series cannot be charged?
            • What should I do if my MACH V1 series is unable to clean the floors thoroughly?
            • What should I do if my MACH V1 series leaks water during the self-cleaning process?
            • What should I do if the MACH V1 series' suction tube is blocked?
            • What should I do if the clean water tank on the MACH V1 vacuum cleaner leaks?
            • What should I do if the MACH V1 series triggers an insufficient water error when there is water in the clean water tank?
            • What should I do if the MACH V1 series' dirty water tank tube is blocked?
            • What should I do if the JetBlade™ floor quick-drying function for my MACH V1 Ultra does not work?
            • What should I do if the MACH V1 series roller brush does not rotate?
            • What should I do if the MACH V1 Ultra cannot activate steam mode?
            • What should I do if the MACH V1 series cannot generate ozone?
            View all 22
            • General Troubleshooting Guide if Your MACH V1 Series Cannot Connect to the eufy Clean App
            • What is the benefit of connecting your MACH V1 series to the eufy Clean app?
            • MACH V1 Series: Maintenance - Video

            Bitty Boomers

            • Get Started - Where to find support for your Bitty Boomers.
            • Bitty Boomers - Product Manual
            • Bitty Box - Product Manual
            • How many Bitty Boomers can pair together?
            • My Bitty Boomer won't turn on.
            • The sound from my Bitty Boomer is scratchy or not clear.
            • I can’t find the BB number.
            • Can the light at the base be turned off?
            • What is your Refund Policy?
            • My Bitty Boomers won’t pair.
            • The light is flashing but no sound will play.
            • My Bitty Boomer won’t charge or dies very quickly.
            • Pairing your Bitty Boomers Speakers - Video Tutorial
            • How to Pair 2 Bitty Boomers at the same time - Video Tutorial
            • Bitty Boomers - Video Ad
            category image

            Renpho - Product Manuals (3)

            Lost your manual? Find them here!

            • RENPHO Leg Massager - User Manual
              Modified on Mon, 7 Apr at 10:22 AM
            • RENPHO Bathroom Scale - User Manual
              Modified on Mon, 7 Apr at 10:18 AM
            • RENPHO Smart WiFi Body Scale - User Manual
              Modified on Mon, 7 Apr at 10:17 AM

            Still Need Help?

            We’re always here to help! Simply sign up or sign in, then fill out our contact form to create a ‘ticket’.

            Once submitted, you can view all your tickets by clicking the link at the top of the page. *Note you must be signed in to view all previous correspondence.

            Contact us

            Shop

            • Products
            • Brands
            • New Arrivals
            • Sale
            • About Us

            Information

            • Shipping Policy
            • Return Policy
            • Warranty
            • Privacy Policy
            • Terms & Conditions

            © Copyright Directed Australia – All Rights Reserved.